What a plan reassessment is - and isn't
A reassessment looks at all of your supports and can end in a brand-new plan. It's for when life has changed enough that your current plan no longer fits - a new diagnosis, a move, a change in how much support you need day to day.
It isn't the only way a plan changes. If your plan is mostly working and only needs adjusting, the NDIA can make a instead - no full reassessment needed.
A change to your current plan when it's mostly working and matches your situation. Smaller and quicker than a reassessment, and it doesn't start a new plan.
"Plan review" was the old name for this. You'll still hear it - including from providers - but the NDIA now says reassessment.
Scheduled reassessments
Every plan has a reassessment date. About 2 to 3 months before it, expect your NDIS contact to get in touch for a check-in - a conversation about how the plan is going and what you'll need next. The NDIA asks you to think ahead: the life changes you're expecting over the next three years, like starting work or moving house.
Asking for one yourself
If something has changed significantly and your plan no longer meets your needs, you don't have to wait for the scheduled date. Since 27 August 2026:
- Who can ask
- You, your plan nominee or your child representative - nobody else. You can't give a provider consent to ask for you.
- How
- The NDIA's Plan Reassessment Request Form, saying what's changed and why you need a reassessment.
- Evidence
- Recent reports - usually from within the last four months - from your health professionals, showing a significant and ongoing change to your support needs.
- Where
- Through the NDIA's service hub, by mail to NDIA, GPO Box 700, Canberra ACT 2601, or in person to your NDIS contact or local office.
What happens next
Once the NDIA has the information it needs, it makes a decision within 90 days. There are three outcomes:
- A reassessment - you'll get a new plan, and the NDIA books a plan meeting.
- A variation instead - your current plan is adjusted.
- No change - usually because the evidence doesn't show a significant and ongoing change.
An NDIA planner looks at whether each support is related to your disability and will help you work towards your goals - which is why evidence that ties supports to goals matters so much.
How to walk in prepared
The strongest reassessments start weeks before the meeting. A short list worth working through:
- Your goals for the next three years, in your own words - not just the old goals copied across
- What's working, what isn't, and what's changed since the last plan
- Recent reports from therapists and health professionals that show how supports help you towards your goals
- How you've used your funding - and why, if some of it went unused
- Who you'd like with you - a family member, an advocate, or your support coordinator
Preparing for plan changes is part of what support coordination is for - pulling the evidence together and making sense of what's changed. They can't ask for the reassessment for you, but they can make sure you're ready when you do.
If you disagree with the decision
If the NDIA makes a decision about your plan that you don't agree with, you can ask for an internal review of the decision. The decision letter tells you how, and by when - read it early. Free, independent advocates can help; our Your rights page lists where to find one.
Reassessment coming up - on the Central Coast?
Beyond Disability Support offers support coordination across the Central Coast, Lake Macquarie and Newcastle - including getting ready for plan changes. If you're not sure what your current plan covers, start with Your NDIS plan, decoded.